Shipping
We are proud to offer international shipping services that currently operate in over 100 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Print Pico (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://printpico.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product very well according to what was published, but it came to me crushed, logistics problem.
Having arrived in garny Vida everything is quite true, I did not immediately insert it
Very, very, very nice, I easy for my daughter and if it served her for her phone, it was what I wanted because she was always looking for where to recharge it to see her favorite cartoons💖👍
Received in two weeks and in good condition. Very cute and useful
its good. i havent put the stickers yet but their quality is pretty good too
super
I was a little bothered to decorate it, but I'm using it as a trash can.
Super cute and beautiful product, fits almost all phones
A great napkin holder! Super cute and very stylish in the form of a cute retro TV. You can put a whole pack of napkins inside. Large packs from the same fix price will easily fit there) The front panel can be used as a screen if you put your phone inside. The set also included stickers) The seller sent the goods very quickly, so recommend)
Super simple to set up if you put the stands correctly, filled with handkerchiefs, it looks even better. You have to keep in mind that it is a product made entirely of plastic. As can be seen in the picture, not every cell phone fits perfectly, but that doesn't bother me personally.
It's beautiful and I love it❤️
I loved it! It's very beautiful just like in the ad. Recommend for those who like cute things :)
10/10
Arrived quickly!!! Ameiii, it was bigger than I expected, the stickers and details are MT fofosss!! Comendooo
My mom was fascinated! I am satisfied with it, your happiness is mine💗
Duge Clusna Rich, a marriage. Duge glad, Sho Tsez
Such as photography, very nice!
A sticker is torn anyway very cool
Surprisingly big! My phone fits perfectly inside of it too. Defs recommend! Also love the cute rabbit stickers I got. My mother approves of this "tissue box TV".
Looks very cute.
Super very well packed very happy with my purchase
Thank you very much
loved it! i used some stickers of my own besides the ones that were sent in this package (too few for me!). all my friends and neighbors like it so much i had to order three more :D thanks a lot :)
The best purchase of my life!
It came with cute stickers that you can decorate with! If you have a thicker protective case (mine had thick corners) you might have to take it off to fit the phone in the box.