Shipping
We are proud to offer international shipping services that currently operate in over 100 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Print Pico (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://printpico.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything came right, the little ones are easy to assemble the little feet and the buttons, it comes with the stickers to style, my wife liked it a lot. The only negative point is due to the delivery of Brazil, from China to Brazil took an incredible 4 days, but in Brazil it seems that they live in another world in terms of transport, horrible the delay, almost 3 weeks to get home something that took 4 days to come from China.
Cute functional
The love! Comes bigger than you imagine, is exactly what they offer! I recommend them super
Super cute and can fit an iPhone 11!
Accurate to photo and thankfully managed to just fit my pop socket!
Very good product
This beautiful I love
Adorable and cute! The front was loose though (pointing to where it doesn’t close all the way in 4th picture) so it’ll fall off if I bump it. I added my own stickers to bedazzle it more. :)
Nice, my cell phone came in perfectly
Is as is the image... You have to put something in the back box, otherwise it comes forward but it is perfect💯✨
Very nice and useful! Mto satisfied with the purchase. Arrived after about 15 days
Sauuu Kute!! They put stickers more than one from the Gifts)) they gave it to shvidko, they didn't send it to the seller. Came again.
It is bigger than in the photograph but suitable if your phone is big. Mine fits just but I feel that any IPhone model fits perfectly. Bring many stickers so that the decorators and remain super kawaii
cute !!
Fits my phone and tissues great! Just as described :)
perfect
Super cute came fast the stickers were really nice and it fits any phone recommend it 10/10
Very happy thank you
Not very cool to use :))
Adorable! It’s a 2 in 1 ! Perfect for when I need to blow my nose AND rest my phone inside the pocket for my alarm or whenever I feel like watching YouTube, the box stands it up for me since it comes with 4 tiny leg pieces :)
Duge Kclana Rich!! Seller) garne pakuvanya, shvidka delivery
Amazing
I loved very beautiful
Just like the picture
It really fits your cell phone. Is very cute.