Shipping
We are proud to offer international shipping services that currently operate in over 100 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Print Pico (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://printpico.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
sooo cute. it really looks like you are watching tv
As it appears in the image. My delighted daughter. I arrive much earlier than expected.
Bellisimo arrived super fast
I love it
Adorable 🥰 It took around a month to arrive 🚚
Came quicker than expected! It was a bit difficult to push in tv legs but that means that they'll be more stable in the future when use. Love this product!
IT IS SO CUTE!! I LOVE IT! I'll probably buy more in the future as a gift for people. My phone is a little long, but I knew that before buying it and it still works as it is supposed to.
Just like advertised, would buy again. Fits my phone and it's charger reached without getting stuck. Perfect.
Is the same as the image and is perfect, a small mounting tip the longest legs are the front.
Hermosooo, perfect kedo my ideal size phone, I recommend it, is exactly as the description. Very beautiful
Beautiful although the opposite part comes out you have to stick with tape but in itself it is beautiful😍🌸
This is so cute!! the lid was falling off so I had to add tape, but overall it’s so cuteee!
it came defective they refunded me and I kept the item of course so great services I had to use nail glue to stick the legs in the holes because they were unable to fit due to the holes being different sizes I do recommend you all to buy it it's just like it is in the photos just be prepped with glue just in case the product comes defective or broken took about 2 or 3 weeks to come i was so excited so imagine how I felt when I saw the legs wouldn't stick
Won duuuuka is cool, yakshshshchi brothers Chi, Berit!🩷💋
So cute designed! Love it. My phone fits perfectly (iPhone 13 pro Max)
Marvelosooo, I was super excited sticking and riding, really beautiful. The seller was very attentive, sent everything right.
just as the picture.
Like hoping👍
very cute and looks sturdy
It's pretty accurate description, good quality for the price. The stickers are super super low quality tho. Overall a good purchase for the price.
As the product says
I didn't put wipes on her but she looks cute with the phone inside🫶🏻
Charming!!
Just as it looks in the photo!
ITS SO CUTEEEEE I LOVE IT